Delta Hotels by Marriott Cheltenham Chase
Mitä vieraat sanovat
Staff at reception were pleasant and helpful. We mentioned to one staff in the dining room regarding the problem getting hot drinks, the next morning he brout hot drinks to the table; a big thank you and round of applause for such response. We like the bedroom, the bed was comfy. and the plesantness of the staff. The cleanliness of the whole place. The food was tasty.The hotel compound is beautiful and the The surrounding areas. There were lots of parking spaces. We will certainly visit again. We had a fantastic and restful break
Linnette
lokakuu 2023
Great building and access for disabled excellent. Great room, great housekeeping. High tea was a rip- off for some questionable sandwiches,2 rock hard scones and some very sickly pastries. No table cloth! and I had to ask for tea plates. Breakfast was superb in the week but Saturday morning...oh dear. Awful service, no milk in the coffee machine. No bread for toast, had to ask for it, and tables not cleared away so the overall image was of a sadly neglected hotel. Not what you would wish. We would stay again, however because overall it suited our needs.
Dr
lokakuu 2023
We had a very warm welcome, especially important as our boys have additional needs, plenty of parking, lovely pool and spa area. The room was spacious and really comfortable. My son forgot to bring our key when we left the room but reception were great about giving us another key. We had a problem with the latch on our room door but this was sorted out very quickly. Both boys are on the autistic spectrum and only like certain foods, the breakfast was included and they found things they could eat, the lovely waiter also offered to make pancakes for my son
Lisa
lokakuu 2023
Hotel was lovely and clean and comfortable
Laura
lokakuu 2023
Room was very comfortable. Hotel is very nice. Staff are friendly. Restaurant is good. The chap who ran the restaurant for breakfast in the morning was lovely. He has been there a while as we have seen him before.
Thomas
joulukuu 2023
Great facilities, lovely location and spacious room. Poll, gym and sauna very good and well maintained. Room was spacious with great view and nice additional touches. Staff at the gym/pool reception were very attentive and welcoming.
Sarah
heinäkuu 2023
Room size, bar area and lounge, breakfast. Had problem with first room as it had a shower over a very high bath with no handrails so would have been very unsafe for me. Went to reception and the senior staff member was very helpful and I did get sorted with an access room which was great, so greatly appreciated that.
Lynn
syyskuu 2023
We stayed for our best friends wedding which was being held on site. We checked in nice and smoothly and was amazed at how beautiful the hotel was an dhow wonderful everything looked, throughout our stay we were always met with smiles and happiness from all staff and nothing was ever an issue. the onsite leisure facilities were able to use at our disposal which took us by surprise. We had no complaints with anything during our stay and would easily come again in the future.
Hypermonkey
toukokuu 2023
Great facilities including pool/sauna/steam room free to guests. Breakfast had lots of options for vegetarians. Room was clean and comfortable. Young lad working the desk for the pool was very helpful, giving suggestions of where to go nearby etc. The female host at breakfast was also very pleasant, explained where we could find anything and was able to use multiple languages to help other guests.
Molly
kesäkuu 2023
Room and location were both great. Nice breakfast. Would be a great place to stay when they aren't busy.
Nattyk
toukokuu 2023
Tee varaus